Where can I get more advice and information?

Victorian Equal Opportunity and Human Rights Commission

You can contact the Commission’s Enquiry Line on 1300 292 153 for more information about your legal obligations under the Act regarding accessibility.

Training and consultancy

Our education, training and consultancy services can help you understand your obligations regarding disability discrimination and accessibility.

For more information and to register online visit humanrightscommission.vic.gov.au/training or call (03) 9032 3415.

Scope – for people with a disability

Scope Victoria offers a range of services to support people with disabilities to be part of their communities, and to support businesses and services to be more inclusive.

Scope provides an accessible written information service to create easy-to-read documents such as brochures, menus and other important information.

Scope offers a communication access accreditation process and will award the Communication Access Symbol (below) to businesses and services that meet the minimum standards for communication access. These standards contribute to great customer service and successful communication for everyone.

Scope accreditation logo

For more information visit scopevic.org.au

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. phone (03) 9843 3000.

Communication Rights Australia

Communication Rights Australia is an advocacy and information service for people with little or no speech and provides a range of resources and services to assist people with disability.

Website: www.caus.com.au

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. phone (03) 9555 8552

Vicdeaf

Vicdeaf provides a range of services and advice to assist people who are deaf or hearing impaired, or those working with them.

Website: vicdeaf.com.au

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. phone (03) 9473 1111 or TTY 03 9473 1199

SANE Australia

SANE is a national charity helping people affected by mental illness. It provides information and a helpline, education, support and training and produces a wide range of guides and useful publications on mental illness for consumers, carers, health professionals, students and the general community.

Website: sane.org

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. phone: 1800 18 (SANE) 7263

Blind Citizens Australia

Blind Citizens Australia is the united voice of Australians who are blind or vision impaired and provides a range of services and advice to assist people who are blind or vision impaired, or those working with them.

Website: bca.org.au

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. phone (03) 9654 1400

FOR INFORMATION ABOUT ACCESSIBILITY

Municipal Association of Victoria

The Municipal Association of Victoria (MAV) builds the capacity of local councils and provides specialist information and advice including advice on accessible buildings for people with disability.

Website: mav.asn.au/Pages/default.aspx phone (03) 9667 5555

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Association of Consultants in Access Australia Inc

Association of Consultants in Access Australia Inc (ACA) is a peak national membership based professional association for people working to achieve access to the built environment for people with a disability. It provides information on how to make buildings and businesses more accessible.

Website: access.asn.au

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. phone (03) 5221 2820

NATIONAL

Australian Human Rights Commission

The Australian Human Rights Commission is a statutory organisation that promotes and protects human rights by providing education and awareness about rights, receives and deals with complaints of discrimination, ensures human rights compliance and develops policy and legislation. It provides information and advice to businesses on how they can make their goods, services and premises more accessible to a range of customers.

Website: humanrights.gov.au

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. phone (02) 9284 9600 - TTY 1800 620 241

People with Disability Australia

People with Disability Australia (PWDA) provide rights related information, training, education, research and advice and referral information to people with disability, their carers or advocates.

Website: pwd.org.au

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. phone (02) 9370 3100 TTY(02) 9318 2138

Council on the Ageing (Victoria)

Council on the Ageing (COTA) provides information and advice to older people through advocacy, engaging older people and through awareness raising of the needs of older people.

Website: cotavic.org.au

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. phone (03) 9654 4443

Your local council

Contact your local council to see if they provide any support to help local businesses improve accessibility.