What do I need to do?

Do a quick self-assessment

Use this self-assessment to see how your business is currently performing and to identify areas where you can improve accessibility.

Read our fact sheets

You can find detailed information on your legal obligations and the positive duty to prevent discrimination in the fact sheets below. The fact sheets provide you with information on how you can meet your obligations and improve accessibility. This includes communicating effectively with people with different kinds of disability and how you can make reasonable adjustments to meet the needs of your customers who have a disability:

  • Accessibility fact sheet for business owners - PDF | RTF
  • Accessibility fact sheet for staff - PDF | RTF
  • Guide to communicating with customers with disabilities - PDF | RTF
  • Know your Rights: Business accessibility fact sheet for customers with disabilities - PDF | RTF
  • Accessible toilets and changing places - PDF | RTF